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10.31.2002
ettain group Delivers New Web Presence for Business and Financial Information Firm Mergent, Inc.

CHARLOTTE, NC (October 31, 2002) - ettain group and Mergent have rolled out a new web strategy including a redesigned corporate web site (located at www.mergent.com) that allows users to securely order Mergent's business and financial information products online. In addition to adding secure e-commerce functionality, the new Mergent site provides customized content and products to targeted user groups like libraries, corporations, individuals, financial services, professional services and strategic partners.

"Our new web site is a significant step in communicating a true regenerated Mergent," explains Mergent Chief Information Officer Timothy Roche. "The goal was to create a better online experience for our web site customers. We will work with ettain group to carry this same customer focus over to our MergentOnline business and financial information product in the next few months."

ettain group also created an administration system featuring a customized content management module enabling Mergent's marketing department to update content on the website easily and with little involvement from the technology team. Order information is also accessible using this system, enabling internal Mergent employees to fill orders and track order status.

"Our strategy and application development teams are excited about our ongoing relationship with such an established firm like Mergent, who has been around for over 100 years," says ettain group CEO Mac Lackey. "We're working closely with them on their online strategy and business processes. The web site launch is an exciting, visible representation of our partnership."

About Mergent - Mergent, Inc. - the preferred source for global business and financial information - has been collecting and delivering financial information since 1900. Over a century of quality, Mergent, Inc. has built its reputation as an innovative leader in supplying comprehensive, accurate data, along with easy-to-use information tools based on the latest in technology.

Mergent, Inc. offers financial, business and legal professionals, information specialists and individual investors a full range of powerful research tools in print, microfiche, CD-ROM, and online formats. Mergent's databases contain:
Key financial, fundamental and descriptive data for

o 15,000 U.S. public companies
o 20,000 non-U.S. public companies from approximately 100 countries
o Over 115,000 annual reports
o Data on 20,000 U.S. municipal entities
o Unit investment trust statistics featuring more than 20,000 payment options
o Corporate actions updated daily
o Dividend information on 12,000 stocks and 18,000 mutual funds
o Comprehensive information on 68,000 bond issues
o Company analysis and investor tools

Located in New York City and Charlotte, North Carolina, Mergent maintains a growing number of sales and service offices in the United States, Canada, the United Kingdom and Japan.

About ettain group - Headquartered in Charlotte, NC, ettain group is a technology services company offering applications development and IT staffing "TECHNOLOGY PEOPLE SOLUTIONS" to organizations throughout the United States. Our approach is flexible. Our Technology Staffing practice delivers traditional staff augmentation and placement services. Our Application Development practice delivers leading-edge, high-impact solutions through custom application development and product integration. These offerings are complemented by a Strategy and Program Management practice led by experienced Solutions Architects who have proven track records of driving return on investment for clients. ettain group has over 50 full-time employees in the Southeast and over 300 contract professionals currently engaged in delivering solutions in Charlotte, NC; Jacksonville, FL and Atlanta, GA.

For more information visit www.ettaingroup.com.

TECHNOLOGY : PEOPLE : SOLUTIONS

Contact:
Scott Miner
ettain group, Inc.
704.529.1650
sminer@ettaingroup.com


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